A
Accessorial Charges
Extra fees added to a freight bill for services beyond basic transportation — think liftgate, inside delivery, detention, reclassification.
Air Freight
Shipping goods by air. Faster than ocean/truck, way more expensive, usually for high-value or time-sensitive cargo.
ATA (Actual Time of Arrival)
The real time a shipment arrived, not the planned or estimated one.
B
BCO (Beneficial Cargo Owner)
The company that ultimately owns the cargo being shipped, not the forwarder or NVO that arranged the move.
Bill of Lading (BOL)
A legal document between shipper and carrier that describes the freight, where it’s going, and who’s paying. It’s the receipt for the load.
Blind Shipment
A shipment where one or more parties don’t see all the details (like the shipper or final customer) to protect pricing or sourcing.
C
Cabotage
Rules that control domestic transport by foreign carriers. Big in Canada/US cross-border and in maritime.
Carrier
The company actually moving the freight — trucking company, ocean line, airline, rail.
Chassis
The wheeled frame used to move ocean containers over the road.
Consignee
The person or company receiving the shipment.
Commercial Invoice
A customs document listing what’s being shipped, its value, and who it’s going to — needed for international shipments.
D
Detention
Fee charged when a driver is stuck at pickup or delivery beyond the free time. Fix your docks and this goes away.
Demurrage
Fee charged by a port/terminal when a container stays longer than the allowed free days.
Drayage
Short-distance container move, usually from port/rail to a nearby warehouse.
E
EDI (Electronic Data Interchange)
Standard way systems talk to each other to send load tenders, invoices, status updates without humans typing it in.
ETD / ETA
Estimated Time of Departure / Arrival — the “we think it will be there then” time.
F
FOB (Free on Board)
Term that defines when risk and cost transfers from seller to buyer. Depends on the agreed Incoterm.
Freight Broker
Intermediary that matches a shipper’s load to a carrier, handles pricing, tracking, and issues. Doesn’t own the truck.
G
Gateway
A major hub (airport, port, DC) through which freight is consolidated and routed.
H
Hazmat
Hazardous materials that require special handling, documentation, and driver/carrier qualifications.
I
Incoterms
International rules that define who pays for what and when risk transfers in global trade.
Intermodal
Using two or more modes (truck + rail, truck + ocean) on the same shipment.
L
Last Mile
The final delivery leg to the end customer. Most expensive per mile and most likely to go sideways.
Layover
Fee charged when a driver has to stay overnight because the load wasn’t ready or delivery couldn’t happen.
LTL (Less-than-Truckload)
Freight that doesn’t fill a trailer and is combined with other shippers’ freight.
M
Milk Run
A planned route that picks up from multiple suppliers and delivers to one destination, often on a schedule.
Mode
The method of transport — truck, rail, ocean, air.
N
NMFC / Freight Class
US system for classifying LTL freight based on density, handling, liability.
NVOCC
Non-vessel-operating common carrier — books space on ships and sells it, acts like a carrier to the shipper.
O
Ocean Freight
Shipping goods by sea, either in containers (FCL/LCL) or breakbulk.
On-Time Delivery (OTD)
KPI that measures whether loads arrived when they were supposed to.
P
PO (Purchase Order)
Document from buyer to supplier listing what’s being ordered, quantities, pricing — often used to track inbound shipments.
POD (Proof of Delivery)
Signed document showing the freight was delivered. Shippers and brokers need this to bill.
Port Congestion
When too many ships/containers hit a port at once and everything slows down.
R
Reefer
Refrigerated container or truck used for temperature-controlled freight.
RFP (Request for Proposal)
Shipper’s formal process to source rates/services from carriers or brokers.
S
Supply Chain Visibility
Being able to see where your stuff is, what it’s doing, and whether it’ll be late — across modes and partners.
SOP (Standard Operating Procedure)
Documented steps on how to handle a shipment/customer/situation so everyone does it the same way.
SKU (Stock Keeping Unit)
Unique identifier for an item in inventory.
Shipper
The party sending the goods.
T
Tariff
Government tax on imports/exports. Impacts landed cost and routing decisions.
Transloading
Moving freight from one mode/container/trailer to another, often at ports or border points.
Trucking Detention
See “Detention.” Charged by the hour after free time.
W
WMS (Warehouse Management System)
Software that manages inventory, locations, picks, and warehouse workflows.
Wharfage
Fee charged by a port for using the wharf/terminal for cargo.
Z
Zone Picking
Warehouse picking method where workers pick only from assigned zones to speed up fulfillment.