A woman with red hair wearing a black sleeveless dress laughing, standing against a white wall, holding a laptop.

A woman with long, wavy, reddish-brown hair, wearing a black sleeveless blazer, green earrings, and a silver necklace, laughing and holding a silver laptop.

Hi, I’m Jenn

I have 23 years in logistics and one strong opinion: this industry deserves content that doesn't put people to sleep.

A woman with red hair, wearing a black graphic t-shirt and ripped jeans, sitting on the floor, leaning against a cream-colored sofa, in a room with white paneled walls.

A person wearing a yellow dress with a white fluffy skirt working at a wooden table with a silver laptop, a notebook, pen, two glasses of iced coffee, and a black smartphone.

How Ship Happened

Twenty-three years in logistics brokerage. Various roles, various levels, including starting at one of the big companies, the kind of place that personality-tests new hires because it would genuinely prefer everyone to be literally the same person. It killed my shine for a while. Looking back, it was a bit insane. But I learned a lot, grew a lot, and figured out exactly the kind of company I would never want to build.

I also learned what it's like to be a woman in this industry, which is its own education. The rooms that assume you're not the decision-maker, the things you let slide because making a fuss costs more than just dealing with it. I'm not interested in pretending that it isn't part of the industry. It's a big part of why Ship Happens exists, and why I put real focus on the women in this industry through the Gorgeous Girls in Supply Chain series.

In 2016 I started my own small logistics brokerage. Ship Happens came in 2022, and almost by accident. I was consulting for a small business on their shipping rates when it hit me: most SMB shippers are getting taken advantage of, not because they're careless, but because nobody ever taught them how this industry works. The information exists. It's just locked behind jargon, or buried in content made by companies who want to sell you something.

So I started posting on Instagram. And when people asked for more, I thought about a podcast, but with how saturated the industry is right now, I decided the real gap was something else: honest, useful supply chain content that isn't a sales funnel in disguise. So that's what I made.

A woman with long red hair sitting on a white sofa, wearing a bright pink blazer and dark jeans, working on a MacBook in a well-decorated room with white walls, a large plant, and a framed abstract artwork.

THE SHIP HAPPENS PHILOSOPHY

What floats my boat

✦

Logistics is genuinely interesting. Boring content is a content problem, not an industry problem.

✦

Clear beats clever. Jargon is usually someone hiding the fact they don’t understand.

✦

SMB shippers deserve the same knowledge the big players get access to.

✦

This industry wasn't built with women in mind and pretending otherwise helps no one.

✦

Content should respect your time. If it's not useful, funny, or both — why make it?

A pink notebook labeled 'Female Founders Journal' with a small pink and silver Haus Labs lipstick on top, a black mug with 'Ship Happens' written on it, and a magazine with various photos of women on a light-colored surface.

WHEN I'M NOT SHIP TALKING

✦

WHEN I'M NOT SHIP TALKING ✦

A woman with red hair sits on the floor in a living room, smiling at a laptop. She is wearing a black MTV T-shirt and ripped jeans. In front of her are makeup items, a smartphone, and magazines on a cream-colored carpet. Pink high heels are next to her on the right.

Fun Facts

I’m a digital nomad.

I bake.

Deep, possibly unreasonable love for good French bread and butter.

Reality TV connoisseur (or fan girl)

23 years in the world of supply chain

I’ve been to 48 countries so far.

That’s Me! Want more?

A person with a yellow dress, sitting at a wooden table, working on a laptop. On the table, there is a book, a pen, a glass with a beverage, and a smartphone.

Read the Latest in Shipping

Read the blog

A woman with long reddish-brown hair wearing a black jacket and ripped jeans sitting on a wooden table, holding a pink mug, smiling. The room has white walls, a large window with green trees outside, a modern floor lamp, a houseplant, books, and decorative items on the table.

Work with me

Book a call