You’ve made it past the pickup, congrats. But now the load’s rolling, and the clock is ticking. This is the part where a lot of dispatchers mentally check out.

Don’t.

Because in-transit is when things can start to fall apart quietly, and if you’re not watching closely, you’ll only hear about it when it becomes a problem at delivery. Or worse, in a claim. Here’s what you need to be checking while the load is moving and before that trailer door gets cracked open on the other end.

Booking a truck on a load from a brand-new customer? Take a breath. Before you hit confirm, run through this checklist, because nothing kills a day faster than realizing too late that you’re missing a crucial detail and you can’t back out now.

This isn’t just a CYA move (although yes, it's that too). It's about protecting your time, your team, your drivers, and your profit. Putting in extra effort on the front end helps you avoid the possibility of an absolute dumpster fire later on. Skipping these questions is how you end up with equipment mismatches, rejected freight, or worse safety violations.